Online Banking About As Popular As Social Media – Pew Research
Pew Internet recently released its “Digital differences” report describing American adoption of the Internet and the rise of mobile connectivity.
While Internet adoption has plateaued (79% of Americans use the Internet), the rise of mobile is apparent. About 46% of adults in the country have a smartphone. And no surprise – younger adults continue to have higher-than-average levels of smartphone ownership.
Specific to online banking, the report states that online banking is a relatively common activity online: 61% of adult Internet users do it, making it about as popular an activity as using social networking sites.
Those with at least some college (including college graduates) are more likely to use online banking than those with a high school diploma or less, and those in households making less than $30,000 per year are the income bracket least likely to use online banking, while those in households making more than $75,000 per year are most likely. Online banking is also more popular with online men than with online women. There are no differences by race or ethnicity.
The full report can be found on Pew’s website.
On a related note, check out Pew’s report on The Future of Money in a Mobile Age.
Media Archive
Workshop: Next Generation Mobile Financial Services Opportunities to move beyond traditional mobile banking and grow customer relationships and engagement
Webinar: Six lessons learned from more than 40 enterprise mobile implementations.
Webinar: How to create a mobile strategy. Learn about the core elements of creating a cohesive mobile strategy for the enterprise.
Webinar: Creating a Competitive Advantage in Banking: Learn about mobile differentiators to better engage and service customers.
Podcast: NEOSA Panel on Mobile Technology: Trends and Business Opportunities. How emerging technology is changing the business landscape and creating new opportunities.
Pervasive Thoughts
- 14 JuneMobile Banking Playbook highlights need for strategies that better address customer’s needs.
- 16 AprilCard Forum Workshop on Next Generation Mobile Financial Services now available for online viewing
- 28 MarchAttend our Card Forum Workshop on Next Generation Mobile Financial Services via an online interactive session
- 18 MarchConflicting data in the App vs. mWeb debate suggests gap between mobile web capabilities and user’s perception
- 13 MarchGoogle retiring Reader. What’s next for content subscription services?
- 4 MarchCapitalOne partnership with ShopSavvy demonstrates importance of digital wallet to financial institutions, but also shows risks associated with siloed offerings
- 20 FebruaryThinking Beyond the Glass: Google shows us the future of mobility with another Google Glass preview video
- 7 FebruaryPervasive is leading a workshop on Next-Generation Mobile Financial Services at the 25th Annual Card Forum & Expo


