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The Internet of Things: Coming to a Town (or City) Near You

Connected cities will be the next frontier for the Internet of Things (IoT). While we've already examined the role of IoT in manufacturing, connected and smart cities  function slightly different in that they affect everyone [...]

By | September 8th, 2015|Categories: Blogs|

Mobile App vs. Mobile Website: What is Your Best Option?

When planning a mobile solution it is important to decide if you are going to build a native mobile app of mobile friendly web application. Ideally, in an omni-channel world with unlimited resources, one would strive [...]

By | August 30th, 2015|Categories: Blogs|Tags: |

Mobile Creates Information Overload for Users

While being connected via mobile devices has had a positive impact on most people’s lives, and creates business opportunities, there can be a darker side to mobile: information overload. Earlier this year, a Pew Research [...]

By | August 28th, 2015|Categories: Blogs|

3 More Ways to Improve Retail Apps

Retail apps have a long way to go before they are mainstream for consumers. Last week we identified the two of the underlying issues that are causing a majority of retail apps to fail, but there are [...]

By | August 23rd, 2015|Categories: Blogs|

From Wearables to Hearables: Where Do We Go From Here?

It all started with the invention of the smartphone. For the first time consumers had access to information in the palm of their hand. This portable device was easily carried with them wherever they went. From [...]

By | August 19th, 2015|Categories: Blogs|

Why Are Retail Apps So Bad? And What Can Be Done About It

Retailers have been trying to make an impact using mobile but have largely failed to capture their audience. While at least 61% of users who were recently polled have used a retail app in the [...]

By | August 14th, 2015|Categories: Blogs|

How a Mass Retailer is Using Beacon Technology for Marketing Success

Coming soon to a store near you: deals, recommendations and customer service delivered to your smartphone while shopping. As we previously observed, beacon usage in retail is on the rise. Even better is that more retailers are [...]

By | August 12th, 2015|Categories: Blogs|

The Changing Ways of In-Store Payments

The way we use credit cards to pay for purchases in-store is about to change.  On October 1, retailers will be required to update their processing systems to accept EMV credit cards, or pay higher processing [...]

By | August 6th, 2015|Categories: Blogs|Tags: |

Why Luxury Brands Are Succeeding in Mobile Customer Engagement

While there is no silver bullet when it comes to delivering mobile customer engagement, luxury brands, an area that has seen noteworthy growth in mobile engagement, is clearly doing something right which we can all learn from. [...]

By | August 6th, 2015|Categories: Blogs|

The Internet of Things: Influencing the Future of Manufacturing

As we’ve noted before, the Internet of Things (IoT) will revolutionize everything. It is already happening too, most notably in the manufacturing sector also known as the Industrial Internet. Experts are predicting this is the [...]

By | July 30th, 2015|Categories: Blogs|

How to Create Purposeful Mobile Interaction

In many ways mobile can make us more human, if we use it in a mindful way. When we are using our smartphone, tablet or even Apple Watch, we are often simply going through the [...]

By | July 24th, 2015|Categories: Blogs|

Airports and Airlines: Travel Experiences Improved by Mobile

Airline travel is still a "modern" convenience relatively speaking, but as airlines continue to cut costs and streamline operations, it certainly feels like all of the enjoyment has been taken out of the experience. And [...]

By | July 17th, 2015|Categories: Blogs|

Uber is Transforming Mobility

While the headline of this post seems obvious, it’s not intended in the way you think. Typically, when we write about mobility it’s about the use of a mobile device or the apps that are [...]

By | July 14th, 2015|Categories: Blogs|

3 Reasons an Omnichannel Experience is Ideal for Banking

While the banking industry has embraced mobile, it is still slow to create an omnichannel customer experience. This is about to change. As customers expect to be engaged with on multiple platforms in a seamless [...]

By | July 10th, 2015|Categories: Blogs|Tags: |

Virtual Reality and Augmented Reality: What’s the Difference?

When was the last time you had a real conversation with another person? For more and more of us this is becoming increasingly rare. Instead, we choose to text, email or tweet with people. Technology [...]

By | July 10th, 2015|Categories: Blogs|