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Online Banking About As Popular As Social Media – Pew Research

Pew Internet recently released its "Digital differences" report describing American adoption of the Internet and the rise of mobile connectivity. While Internet adoption has plateaued (79% of Americans use the Internet), the rise of mobile is apparent.  About 46% of adults in the country have a smartphone.  And no surprise - younger adults continue to [...]

By | April 18th, 2012|Blogs|0 Comments

Company’s Most Common Tablet Mistakes

Shara Tibken from The Wall Street Journal penned a nice article about the common mistakes made by companies deploying tablets to employees. Here's the list of common mistakes: 1. Failing to have a plan before rolling out the devices 2. Not understanding what tablets are - and are not - good for 3. Expecting to [...]

By | April 3rd, 2012|Blogs|0 Comments

IDC – Smartphone units outpace PCs in 2011

On 28 March 2012, IDC released a research report stating nearly 1 Billion Smart Connected Devices shipped worldwide in 2011 with shipments expected to double by 2016. IDC defines Smart Connected Devices as PCs, Smartphones and Tablets. Key highlights from a mobile perspective: In 2011, Smartphone shipments surpassed PC shipments, 494M to 353M respectively By [...]

By | March 29th, 2012|Blogs|0 Comments

A Store in Your Pocket: Retailer Mobile Websites Beat Apps Among US Smartphone Owners | Nielsen

Nielsen released some mobile insights yesterday by observing 5,000 smartphone volunteers during the 2011 holiday season. Here's a summary: Five sites represented nearly 60 percent of the smartphone shopping activity (Amazon, Best Buy, eBay, Target and Walmart) with Amazon impacting the results due to its dominance (see below chart). Mobile websites scored more traffic than [...]

By | March 13th, 2012|Blogs|0 Comments

Keynote Report Shows Gaps in Retail Banking

Keynote released is latest scorecard for ranking 15 large retail banks in the U.S. (Bank of America, BB&T, Capital One, Chase, Citibank, Citizens, Fifth Third, ING Direct, KeyBank, PNC Bank, Regions, SunTrust, TD Bank, U.S. Bank and Wells Fargo. In the Q1 2012 scorecard, Chase Bank took top honors in six categories including first for [...]

By | March 7th, 2012|Blogs|0 Comments

Mobile Payments – Expect Chaos Before Clarity

Beware!  The mobile industry is still in the adolescent stage.  That puts Mobile Payments in the infant category.  While many expect mobile payments to mature rapidly, one thing you can bet on is complete chaos before a true solution emerges with clarity. Some highlights: WalMart and Target are among nearly two dozen retailers working together [...]

By | March 5th, 2012|Blogs|0 Comments

Thinking Beyond the Glass; Alternative Mobile Interfaces

We spend a lot of time with our clients working through mobile user experience, and helping them with the realization that mobile is not an extension of a Web site.  In fact, it is the opposite and the detailed, granular functionality that makes sense in a desktop application or Web site do not necessarily translate [...]

By | February 23rd, 2012|Blogs|0 Comments

comScore “2012 Mobile Future in Focus” Report

Key highlights from comScore's Mobile Future in Focus report: Nearly 42% of all U.S. mobile subscribers now use smartphones Android has almost 50% of the U.S. smartphone market, Apple iOS has 30% Mobile Apps surge to account for almost half of mobile use - thus creating a dual mobile browsing experience - apps and mobile [...]

By | February 23rd, 2012|Blogs|0 Comments

Do you trust your brand to Facebook?

According to the "Guide to Business Success on Facebook", companies should use a personalized Facebook URL for all marketing materials, i.e. facebook.com/name.  Really? I can understand why Facebook would prefer this approach as it drives free advertising for the company across all types of media - trade pubs, TV, radio, billboards, Websites, etc.  What I [...]

By | February 21st, 2012|Blogs|0 Comments

Google’s iPhone Tracking and Privacy Issues

The Wall Street Journal, 17 February 2012 article, reveals how Google bypassed the privacy settings of Apple's iPhone and computer browser to track user activity.   By default, the Apple Safari browser disables the use of computer "cookies" to track Web browsing activity by ad companies such as Google, WPP and Gannett.  However, Google apparently found [...]

By | February 17th, 2012|Blogs|0 Comments